Hi All,
In the Incident form, we have a related list called Asset Action where options like Swap and Retire are available. However, since the HAM Pro plugin is not enabled in our instance, these actions are not functioning as expected.
As the UI for these actions is still visible, we would like to explore whether we can implement this functionality using a Business Rule or custom script to handle the required logic.
Could you please guide us on how we can design and implement this flow without relying on HAM Pro? Any recommendations or best practices would be helpful.
