Need to copy attachment from Incident to order guide before submission

Mohammed Rafi S
Tera Contributor

I have a requirement to create ATF for one order guide but it is expecting mandatory attachment. I am trying to have that automated via run server side script  like below.

 

GlideSysAttachment.copy(source_table_name, source_record_sysid, target_table_name, target_record_sysid);

 

I can see manually  attachment is saving in sys_attachment table and has field table_sys_id . Now i need to copy via some attachment to the order guide so that i can bypass the mandatory attachment validation.

 

thanks

1 REPLY 1

Shaqeel
Mega Sage

Hi @Mohammed Rafi S 

 

You can try using the below test step for adding the attachment:

Shaqeel_0-1731050731059.png

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Regards

Shaqeel

 


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If my response proves useful, please indicate its helpfulness by selecting "Accept as Solution" and " Helpful." This action benefits both the community and me.

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Regards

Shaqeel