need to create a UI action for incident both platform and incident workbench

Lahari532
Tera Contributor

we have created a UI action called close Button for incident table it is visible in platform not in the major incident work bench.

3 REPLIES 3

Harsh Vardhan
Giga Patron

@Lahari532  Major incident workbench is totally different UI.

Existing button which is visible there those coming from UI page  or  internal java layer.

 

By the way OOTB you can see "Close Incident" button on MIM workbench, is it not solving your purpose ?

 

Thanks,

Harsh

we are trying to create a custom UI action.

@Lahari532  Not possible.  technically even if you will create button via UI Page but you wont be able to add into main UI , those are not accessible to us.

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0818152 

 

Thanks,

Harsh