Need to display dashboards on digital signage solution. What are my automated login options in Android environment when SSO is enabled?

[PierreDumoulin]

Hi everyone,

one of our IT teams is deploying a new digital signage solution meant to help us manage the content displayed on different TVs we have located in different areas. Part of the content we would like to display are servicenow dashboards. However, the platform is android based (uses the chromium browser), so SSO will be impossible. How can I handle the login part automatically? I'd like to simply provide URLs to one or different dashboards to be displayed (without the login needing to be managed manually every time). Can I integrate the user/pass to the URL? that would make it clear text... Can I use some sort of certificate? Should I simply save the credentials at the browser level ("Remember me" type option)? Any other alternatives?

My continued appreciation to this community for your help!

[sarahconner]

OptiSigns digital signage  has what's called a Web Scripting feature. Basically, this lets you automate website navigation and form entries without any coding. This would be a solution to allow for automated login. Here is more information on the Web Scripting app and its functionality.

Alternatively, you could connect the OptiSigns platform to a ServiceNow API, which would let you process the data you want to display onscreen in a more customizable format.

Disclaimer that I do work for OptiSigns, but the solution is there. We have a blog post detailing the steps to get ServiceNow up and running on your digital signs if you'd like more information. Hopefully this helps someone else in the future!

[PierreDumoulin]

Thanks for the info! it's been a while since we looked into this, but, glad to know I've got this in my back pocket if I need it. I appreciate it!

[Stephen Anderso]

Side question are you capturing the digital signage as CIs in the CMDB we have a request to start storing that information and I am trying to find a best fit for the class to use or extend from 

[PierreDumoulin]

Hey Stephen, can't say we do, we're still concentrating mostly on end user devices and some infrastructure (server and network equipment) mostly in our CMDB. Conference room connectivity assets, public area displays, etc. aren't yet on our radar, sorry.