Need to display emails in Service Portal activity.

[AleshKumarK]

we have a requirment, 

we need to display email activity in Service portal. can we configure?

[Ankur Bawiskar · Accepted solution]

@AleshKumarK 

ServiceNow doesn't allow this on portal ticket widget.

Service Portal: Email activity is not displayed in standard "Ticket Conversations" widget 

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@AleshKumarK 

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Rafael Batistot]

Hi @AleshKumarK 

This solution might help 

https://www.servicenow.com/community/servicenow-ai-platform-forum/emails-not-showing-in-activity-str...