Need to find the record producer through which the record is created

Kishan4
Mega Expert

HI,

 

I need to able to find the record producer through which the incident is created. I am actually writing a fix script to update a field on the incident form, the condition is that we need to upodate the incidents which are created through a particular record producer only.I don't have any field to find the record producer on the incident form.

 

Can you tell me how can we retrieve this information so that we can inc;lude the condition in addquery in the script.

 

Thanks in advance.

1 ACCEPTED SOLUTION

dvp
Mega Sage
Mega Sage

sc_item_produced_record table stores record producer and task info

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5 REPLIES 5

dvp
Mega Sage
Mega Sage

sc_item_produced_record table stores record producer and task info

dvp
Mega Sage
Mega Sage

Hey

Any update on this?

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Community Alums
Not applicable

Hi @dvp  I will apply your answer and check if it is feasible.

Community Alums
Not applicable

https://community.servicenow.com/community?id=community_question&sys_id=b546d7a11baacd1056b699b8bd4bcb26