Does anyone have any notes they can share for configuring MS Exchange to handle email address spoofing so we can hide the instancename@service-now.com email address when our users communicate back and forth with our instance? We currently are setti...
Good day everyone!Does anyone know why the window.location.href is not working in client script?It shows the error : Thank you
How can i add a custom url to my personal developer instance for example "https://myname.servicenow.com"
Hey coders, Use case: 1. The client wants the location set differently for SIR then the OOB Client Scripts that are inherited from Service Order. 2. I would like to minimize the changes to the OOB Client Scripts. (i.e. not change the OOB scripts if p...
Hello All, By Configuring Form Layout I have added an annotation and It's working fine in Native Platform.. But the same Is not working in Service Portal(as shown in attached screenshot below).. I have a requirement to add annotation with HTML Link i...
Hi all, Odd thing going on...so I was working on some catalog item development work and I went to our Service Portal in Dev and tried to find the item (that already existed -- I had just added a variable and wanted to see how it looked on SP) and not...
Can anyone advise which field is used as the 'coalesce' field for users provisioned from Azure AD? I was under the impression that the UPN from azure was used to match the User ID in ServiceNow, on this basis I would expect an additional account to b...
I have created a client script to show or hide attachments based on if a user is in a list. This works great, I will share the code below. However, the other requirement is for the journal entry to be update with a statement when a user is added to t...
Trying to create a report that shows stale tickets. Basically I want to see how many tickets have not been touched within 5 days but does not include the weekends. Is that at all possible? From what I was reading, it doesn't seem to be. Thanks!
Maybe someone out there has seen this before or maybe I’m just being really slow today. When using the standard “Load Data” feature of ServiceNow and targeting an existing Import Set table that it loads to. These are the key fields that belong to t...
Hi Community,We had a UI Script we were using to simplify Ajax calls throughout our system.The UI Script does not work in Service Portal because 'g_form' is not defined.We can work around this by passing in g_form as a parameter, but this seems unnec...
Hi, I have my fonts as attachments in stylesheet of my scoped application. I can access these attachments using users with admin rights, but other users are not able to access this attachments. How to make attachments available for other users?
Hi All, In Business service, we have one related list name Subscribed by seeing in the below We add User to Subscribed by but I don't know what is the use of this related list. Anyone having knowledge on this please tell me briefly(functionality). H...
Hi all,We have started to query an OU to deactivate users with userAccountControl values of 514 and 546 (former employees are moved to a different OU before the userAccountControl value is changed). When the load is executed inserts are made for user...
Can anyone help me to know how to get this dropdown list in dashboard. My requirement is data should be populated according to the group seletced.I am creating PA reports but not able to get this dropdown:
| User | Count |
|---|---|
| 97 | |
| 65 | |
| 20 | |
| 19 | |
| 18 |
