Hi Team, Customer is created the property (choice_value) and define the value like 2014,2015,2016,2017 and want the same value in field as drop down on cost form under PPM module. I created the Business rule and store the Value in scratch pad like ...
Hi community,Has anyone create report of Incident Category by Month in a Pivot Table format such as followed?:I cannot seems to find the right field to group it by months. Anyone has any ideas?Thank you.
I have a need to create an incident or a requested item depending on a field choice(select box) on a single catalog item. If it's Report an Issue selected, we need it to generate an incident and if it's Request an Enhancement we need it to generate ...
I have doubt that is what are the non itsm modules.
I have a requirement to determine the value of a reference field when edited on a list view and do some actions based upon their value. I face a challenge to determine if the previous value was empty. I see that there is an "OldValues" Parameter that...
In Workflow, under "Create Task" activity, how to increase the field length for field "Instruction"? Unable to find "task_instruction" in Dictionary. When i right click and "Configure Dictionary", nothing is opening.
Hi, I am new to ServiceNow and still learning. Can anyone help me with this requirement- On change request, planned start date should always be 24hrs ahead of current time. I do not know how to do this. I hope someone can help.
Hi, I am new to ServiceNow and this is a task given to me to perform- Design the below state transition for incident. Create the state if not available. When an incident ticket is in "New" state, next states shown are: Active, CanceledWhen an incid...
what happens when allow configuration is enabled in a table?
What is inbound and outbound?
Is it possible to restrict access to web_service_admin role , I need to restrict access to insert, update to certain tables . Thanks
Hi , I need to trigger an event based on schedule (schedule is being defined in the 'cmn_schedule'). Can i pass the schedule name or schedule sys_id in gs.eventQueueScheduled()? Else please provide the suggestion for scheduling an eventQueue. Regard...
What is the difference between is empty and is empty object and is (empty) filters ? what are the best practices for filters? I have tried to created a report where the I am trying to see any empty, null value against few fields
Hi all, I have installed service now MID server. Now I want to uninstall it. "UninstallMID-NT.bat" in bin folder has been run and it just uninstall the installed instance of MID server. How to uninstall this service?
when additional comments are added with spaces, example additionalcomments1 additionalcomments2 additiinalcomments3 in the notifications when these are displayed it is coming in the format Additional Comments: additionalcomments1 additionalcomments2 ...
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