I'm hearing more and more that a lot of people are still developing their solutions in the global scope despite all the great development advancements we've built in to the platform (e.g. Git integration, Studio, delegated development, publish/instal...
I am trying to populate a form with the logged in user manager email. I can get the manager name using the manager ID but I am have a little bit of challenge getting the manager email address.I found this article to get manager of manager. I tried ...
Hi,Is this possible to make request to external service using self-signed certificate?Because I'm using my Webservice with HTTP its work and with HTTPS it isn't worked.How can I fix it?Thanks./
Hi, I tried to use switch statement for my requirement. The below script is not working as expected ie., it's not going to each switch cases. Hope, i have an issue with "getActivityName" variable. Even, i wrote the correct case stmt as per "getActivi...
Hi, My requirement to get a report of all the categories,sub categories & sub sub categories. All the choices are stored in sys_choice table and my requirement is to get separate column of category sub category & sub sub categories. but i am not able...
There's a Nav Item called Delegate Roles in Group that a User would use to delegate roles to another group member. Not sure this existed before London because we had contracted an outside firm to write something to do this. When the OOTB app is run...
Hi Everyone,We are currently configuring the mobile UI and i am stuck at the "My Incidents" link. When i click on the My incidents module on a mobile the records do not display and shows as no records but in standard desktop view we are able to see t...
How to change global variable g_lang Thanks, Saurabh
I'm populating a reference choice which is outputting the options to the end user: Name | Value End Chat end_chat Live Agent live_agent The list shows up fine, but I need to find out what the user selection is so I can use my decision t...
I am trying to create ATF tests using the REST api. I am able to create the test and test steps. But in steps we have input fields that are of glide_var type and are different for different step config and i am not able to map this fields. In need ...
Hi All, I want to change the Element Name.Is there any good way? Thanks.
Hi, I have successfully created a Portal. we are about to roll it out to the other teams for use. the question is: how do I "copy" or "duplicate" the portal so I can deploy it to other teams with a few minor changes to the looks of the portal without...
Hi Team, I am working on a requirement where I need to generate tickets for the emails sent to an email box. To achieve this, I have created an outlook email rule to auto forward it to servicenow instance email. For testing, I have also included my e...
I'm trying to use an HTML variable on a Record Producer. We are using this in the Service Portal. We know that the users can drag and drop after the submission on the portal summary page but they'd like to be able to do the paste image option with ...
For sharing Dashboards, the docs state: "Users with the pa_admin or pa_power_user role can share dashboards that they can edit." https://docs.servicenow.com/bundle/london-performance-analytics-and-reporting/page/use/dashboards/task/t_ControlAccessToA...
