Hello, I am trying to order by a field on a record I'm referencing within a function. The field cmdb_ci_service is a reference field on the task_cmdb_ci_service table but I want to order by a field that is on the cmdb_ci_service record. Has anyone su...
Hi,I'm trying to create a 'Scheduled Report' considering the timezone. Unfortunately, no matter what I do, it's running in 'CST' that is the default timezone of the system.I've tried these below: -> set 'Run as User' to an admin user that have the ti...
I want to make a UI action show up when certain fields are filled in without having to hit save. Hence using a onChange Client script. I've tried the below but no luck. Any help would be appreciated.function onChange(control, oldValue, newValue, isLo...
I saw this other thread, but it doesn't fully explain what is going on, and my situation is a bit different, so I'm hoping there is a better solution. Here's what I have going on:I have a scoped application (created via the Create Template, this is a...
I have the need to create a URL that have an incident form. The issue is that looks what I develop shows the error message `You are either not authorized or record is not valid.` I added to the URL manually the sys_Id and works, But is there any chan...
I'm learning how to eBond from one SN instance to another using REST and Web Services tables, and am having some success, but I'm very frustrated trying to piece together the information I need to send attachments from an incident on the source to th...
I would like to schedule a report to be posted on an ftp server on daily basis.Did someone manage to do that?Currently, the work-around I have is to schedule the distribution of the report via email and then run a script in outlook to detach it autom...
i want to set notification format like below screenshot Below is the html message script: We'd love to hear from you. Please complete this 2 minute survey. Hi ${caller_id.first_name}, As part of our efforts to ensure a consistent, ...
Hi All,Records deleted from a table say Incident table is stored in Deleted Record. However, what if the record is further deleted from Deleted Records(sys_audit_delete_) table. Is there a way to audit it.Requirement is to find an Incident number tha...
Hi I have two tables, both inherited from task. Instance is London. I have a user, whose ACL access via groups etc I have triple checked. He has write access to both tables. On table B, he has the "update" button on the banner and also the "save" men...
Hi recently we have upgraded our instance to Madrid, and there were some issues with "SC catalog Item Deprecated", so we changed the widget to "SC catalog Item". but now we had a message which was displaying after the item was submitted in "SC catal...
How can I upload Image/Excel files from my angular 5 application to Attachment table, using Attachment API POST, 'Upload an attachment from a binary request - service-now.com/api/now/attachment/file' I have uploaded Image/Excel files but these files ...
Hi Team, I have a requirement that i have to exclude the weekends from the calculation of estimated time delivery field. On requested item we have one field called estimated delivery which is a datetime field. I am setting this field value on the bas...
Hi All, The section of the requested form will be visible when click on button any one please help please send code for it. Thanks in advance. Thanks, Shrinivasprasad
We are trying to set up OAuth 2.0 client provider in application registry with "Client Credentials" grant type for outbound REST messages. The third party provider needs Client Id and Secret to be provided in header in Base64 format like below: Heade...
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