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01-24-2019 02:07 AM
HI,
I need to able to find the record producer through which the incident is created. I am actually writing a fix script to update a field on the incident form, the condition is that we need to upodate the incidents which are created through a particular record producer only.I don't have any field to find the record producer on the incident form.
Can you tell me how can we retrieve this information so that we can inc;lude the condition in addquery in the script.
Thanks in advance.
Solved! Go to Solution.
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Scripting and Coding

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01-24-2019 12:36 PM

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01-24-2019 12:36 PM
sc_item_produced_record table stores record producer and task info

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02-03-2019 02:43 PM
Hey
Any update on this?
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08-05-2022 08:58 AM
Hi

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08-05-2022 09:03 AM
https://community.servicenow.com/community?id=community_question&sys_id=b546d7a11baacd1056b699b8bd4bcb26