Need to find the record producer through which the record is created

[Kishan4]

HI,

I need to able to find the record producer through which the incident is created. I am actually writing a fix script to update a field on the incident form, the condition is that we need to upodate the incidents which are created through a particular record producer only.I don't have any field to find the record producer on the incident form.

Can you tell me how can we retrieve this information so that we can inc;lude the condition in addquery in the script.

Thanks in advance.

[SunilKumar_P]

Hi,

Please refer to the ServiceNow KB article below:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0695147