Need to hide the create a problem task dailog box in service operational workspace

[Gopichand yalam]

Hi ,

 Need to hide the create a problem task dailog box in service operational workspace

How can i achive this.

Thanks,

Gopichand.

[Dibyaratnam · Accepted solution]

check this URL https://dev*****.service-now.com/nav_to.do?uri=sys_declarative_action_assignment.do?sys_id=77f5989c0....

replace the instance name with yours.

Once the action assignment is open, replace the Specify client action to "Create New", sysid- 14966265532333003eddddeeff7b12e3. 

Once done, save it and refresh your workspace. click on the New button, it won't show you the popup and directly open the new record form.

Please mark my answer as correct if it helped you.

[Gopichand yalam]

@Dibyaratnam it is Working , Thanks A lot!

[Dibyaratnam]

That's great! Can you accept the solution provided so that it'll close the question down and it can help others. Thanks.

[Gopichand yalam]

Hi @Dibyaratnam 

while i am creating "create problem task" with button getting popup .

Could please help How can i hide.

[Dibyaratnam]

You want to hide the popup or the button itself?