Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Need to iterate each catalog task of the RITM using Flow designer

anvitha ash
Tera Contributor

Hello,

How to achieve this 

 

Let's say I have a RITM000001, now I need to iterate through all the catalog task associated with the RITM000001, and if any catalog task is open then I need to wait until all the tasks goes in complete States 

If all the catalog tasks associated with the RITM000001are in closed States I need to close the RITM state 

 

Thanks in advance 🙂 

6 REPLIES 6

Than why is there a need to watch for Catalog Tasks?
One can just check the "Wait" option on the Catalog Task activity.

anvitha ash
Tera Contributor

@-O- 

The requirement is different but thanks 

 

I got the solution, im doing a look up records to sc_task table with the RITM number and if count is 0 then updating the RITM