Need to make chat icon(virtual agent) bigger in size

[okarunakar]

I want to make the chat icon(virtual agent icon) bigger before opening it.
I used this $button-width: 80px; in CSS, but the size is not increasing, only the height is getting increased while increasing the value of height $button-height: 80px;

[chetanb]

Hello @okarunakar 

Did you get a chance to check

https://www.servicenow.com/community/virtual-agent-nlu-articles/virtual-agent-button-icon-customizat...

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0726500

if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Regards,

CB

[Mark Roethof]

Hi there,

First question would be, are you using the legacy virtual agent service portal widget or agent chat configuration?

Apart from that, both methods I described in several articles:
https://www.servicenow.com/community/developer-blog/325-articles-blogs-videos-podcasts-share-project...

[swathisarang98]

Hi @okarunakar ,

You can refer to below article which was published by @Mark Roethof ,

https://www.servicenow.com/community/virtual-agent-nlu-articles/virtual-agent-button-icon-customizat... 

Please mark this comment as Correct Answer/Helpful if it helped you.

Regards,

Swathi Sarang