I've been looking around here and I just wanted some clarity on what to do regarding two OOB workflows. I'm not 100% familiar though I've used them in the past.I built out a catalog item and a corresponding workflow in the sc_request to go with it. T...
Hello,We are running into an issue after upgrading our instance to Fuji. It seems custom attributes on fields are not available until after the record is saved. We had a custom attribute to fire a UI macro setup on our caller field. The macro would a...
I want to build an Alert once any incident gets resolved.The popup needs to have confirmation buttons - 'Yes' , 'No' and 'Cancel' .On click of 'Yes' or 'No' need to do actions on server side.If i simply put an alert it shows only Ok and Cancel.Has ...
Hi. I recently wrote a snippet of server-side Javascript to test for a specific record type by doing something like this: if (current.aPropertyDefinedInMyExtensionTable) { ... }While it works for my purposes I got to wondering if there's a better (or...
Hi everyone. I am happy you. All are here and can hopefully assist mei tried this through inactivity monitor but it doesn't work correctly. So I would like to use another method like scripyin and have the scripting trigger an emailThe parameters ...
What is the best way to determine if the instance is prod or sub-prod from a UI Script?
My requirement is,If state = "Closed", I have to show the UI Action "Re-open" button. Once the user clicks the "Re-open" button i need hide that. Because only once i need to show reopen button visible to user. The second time it should hidden.Only on...
I was hoping someone could walk me through a step by step process as far as integrating ServiceNow with GA. I have seen the post on this forum already and it was not clear to me what exactly was required. I do not have much programming experience, so...
For one table only in one environment today the client scripts are not working.for example, in an onLoad client script,I have to start the script box with onLoad() to get the code to execute,and it is only for one table, (it is an extension of the ta...
Hi all,I have a single dimension array that was populated in the <g2> tag in UI Page. In the same page, I wanted to loop through this array in the jelly tag to populate a table in HTML. Does anyone knows how to do this? The code I had in <g2> tag is ...
I have a field on a custom form that is a type of Time. We are pulling this value in from a SQL database and we need to find a way to add a value from another field that is an integer field pulled in from the same SQL database that represents how m...
We are building a new application (using the Custom Application).It's a big workflow with tasks being handed out to different workgroups (we've extended the task-table).I've encountered a problem though. We have created a lot of new groups and new me...
Hi,I am looking to lock down certain states available for selection within the change state field. Please see below options;I would like for 'ITIL' users to only be able to select the following states;DraftReviewClosedUsers with the change_management...
I have an email notification (for on-call reminders) that is doing all sorts of wonky stuff. So, I am in the process of rebuilding it from the Out-of-Box notification. Here's my question, what do you use to preview what the html code would look like ...
I'm not sure what to search on to find this, so I'm asking here.Here's the scenario:- I have a form with some mandatory fields- Another form via server script creates a new record for the above stated form with some values populated, but there are st...
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