SN supported data formats for import are csv, excel and xml. However, I have a use case where I have to import data from .dat files with specific delimiters (obtained from an external system) into SN. Has anyone come across such a use case before? If...
in System Definition > Tables and Columns i find all tables right? but how do i know how many tables are in the system? and which one the roles are in?
I am having an issue that I can't figure out. I have about 20 choice fields that has 6 Choice each. Pass, Fail, Blocked, Incomplete, In Progress and No Run. When creating this field I set the following:1. Choice type - Drop-down without none2. Defaul...
In the SNOW wiki it says that "journal_list fields do not allow or store input; they merely display the contents of other Journal fields upon which the journal_list field is dependent. If a journal_list field is dependent on more than one Journal fie...
I have a created a custom activity of type run script , and calling a Rest Message post functionvar sm = new sn_ws.RESTMessageV2("ABC","post");var url= "https://<instance name>/api/<namespace>/"+workflow.getUniqueValue();And passing this as request b...
what is the diffrence between metrics and SLA with an example.
Hi All,Whenever the photo has been uploaded in user record, I want to validate whether the uploaded image size is more than 200 KB. If its more than 200 KB we need to show an alert message saying "Max attach size is 200 KB". I want to display this me...
Hello All,As per below screen shot you all can see this error message when any mandatory field is not fill, do any one have any idea how to edit this display message when any survey is taken.Thanks & Regards,Viraj Hudlikar.
Hi,I want to export data/reports from Servicenow to a external sftp server. We have options to Import. Please someone tell me how to export data.Thanks,Bhakyalakshmi.
If there is a new incident with priority 1 or 2, I need one alert box/popup message/notification or any way of indication on screen no matter on which module i'm working.It would also be fine if i click on Incident application from navigation menu an...
Hi All,I am trying a logic on one of our UI pages where we have a icon which when clicked will make another HTML element editable. For ex:UI page:<table> <tbody> <tr> <td style="padding-right:10px;" id="member_name">Name</td> <td style="paddi...
I'm trying to create request/requested item from an excel file and using a transform map to do this. I have an onBefore transform script with the cart info to add that item, however it creates duplicate records. I've tried with changing the Targe...
Hello to all!I have a logic to implement in Service Now according to which if an incident ticket is resolved within Service Desk i.e. within 'n' number of groups in Service desk without getting assigned for once outside, say any Infra or App group th...
In our team instance, we've deleted a table and tried recreating it with the same exact name, but am running into an error message saying that the table still exists. The old table is definitely gone so we're a bit confused why we keep receiving th...
Hi all,I asked a similar question last week but now I've learned more about my problem. I have both the update set picker and application picker active on my Service Now instance. Whenever I pick an application with a global scope (therefore it shoul...
