Need to notify the managers and some users when any admin role is added or removed or updated.
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‎11-25-2024 02:06 AM
The notification should see like this:
Hello,
The Admin Role has been added for user John Doe. **Details:** -
**User Affected**: John Doe -
**Action Performed**: added -
**Modified By**: Jane Smith -
**Timestamp**: 2024-11-22 14:30:00
Thank you,
ServiceNow Team
6 REPLIES 6
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‎11-29-2024 10:34 AM
I have made some changes it is working when we add the role not when we delete the role

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‎12-02-2024 05:37 AM
Make sure your business rule is getting triggered when you delete the record, too.