Need to notify the managers and some users when any admin role is added or removed or updated.

1__TapasviSinK
Tera Contributor

The notification should see like this:
Hello,
The Admin Role has been added for user John Doe. **Details:** -
**User Affected**: John Doe -
**Action Performed**: added -
**Modified By**: Jane Smith -
**Timestamp**: 2024-11-22 14:30:00
Thank you,
ServiceNow Team

6 REPLIES 6

I have made some changes it is working when we add the role not when we delete the role 

Make sure your business rule is getting triggered when you delete the record, too.

JenniferRah_0-1733146649988.png