Need to open content item in same window/tab

R Akash
Kilo Expert

Hello

I have a requirement where i need to open content item in same tab. Is it possible to open in same tab/window. Kindly let me know if anyone came across this scenario.

 

Thanks

Akash

1 ACCEPTED SOLUTION

Hi,

This is OOB behavior for all External contents and it will always open the content in new Window.

This behavior is hardcoded in the widget 'SC Category Page'. 

find_real_file.png

 

If you want to change this behavior then you need to clone OOb widget and modify it and replace custom widget in the 'sc_category' portal page.

 

Thanks,

Anil Lande

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Thanks
Anil Lande

View solution in original post

15 REPLIES 15

Hi,

Please do it like this:

find_real_file.png

 

Thanks,
Anil Lande

Please appreciate the efforts of community contributors by marking appropriate response as correct answer and helpful, this may help other community users to follow correct solution in future.
Thanks
Anil Lande

Hello Anil,

I want to open item in same tab so i have given target as "within catalog". Still item is opening in new tab.

 

Thanks

Akash

Hi,

This is OOB behavior for all External contents and it will always open the content in new Window.

This behavior is hardcoded in the widget 'SC Category Page'. 

find_real_file.png

 

If you want to change this behavior then you need to clone OOb widget and modify it and replace custom widget in the 'sc_category' portal page.

 

Thanks,

Anil Lande

Please appreciate the efforts of community contributors by marking appropriate response as correct answer and helpful, this may help other community users to follow correct solution in future.
Thanks
Anil Lande

Hello Lande,

Whatever you mentioned is correct. We need to clone the widget and make some changes. I am just wondering then what "within catalog" option will do.

 

As per documentation i found below

 

  • Within Catalog: displays the content within the catalog iframe window (which may not render some external websites properly).
  • New Window/Tab: displays the content in a new browser window or tab. Choose this option if the content does not display properly within the catalog.

 

 

Thanks

Akash

Hi Akash,

I guess documentation refers to native UI view not service portal.

find_real_file.png

If you try that in native UI in Service Catalogs then you will get the behavior what you are expecting. As documentation says external URL's will not work in Service Catalog home page.

 

Thanks,
Anil Lande

 

Please appreciate the efforts of community contributors by marking appropriate response as correct answer and helpful, this may help other community users to follow correct solution in future.
Thanks
Anil Lande