Need to populate the variable value in RITM and ScTask worknotes.
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08-08-2025 03:50 AM - edited 08-08-2025 06:14 AM
Hi,
I have a variable named "Address" whatever user is entering into that field while submitting a form, the value should be displayed on the RIMT and ScTask worknotes. BR might not applicable since it will affect other Catalog items. Can it be done with flow (there was an existing workflow) updates or scripts? please put your comments on this...
Thank you.
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a month ago
Why would it impact other catalog items?
the script I shared and BR has condition to run for particular catalog item, so it will run only for that catalog item
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader