Need to restrict the assigned to user in request approval group

praveen_rajan
Tera Contributor

Hi team,

We have a requirement to send the approval request to assignment group members (eg: Abel t.., Abraham l... and etc...) Using Flow Designer. The task is user in the assigned to field is unable to approve the request. We need to restrict approval from the user who is in the assigned to field. Could you please help us in achieving this requirement?

 

Regards,

Praveen.

8 REPLIES 8

The task is user in the assigned to field is unable to approve the request. User in the assigned to field is unable to approve or reject the request. For e.g: The task is assigned to abel tuter, if approval group member also contain abel tuter then he can't able to approve or reject the request.

@praveen_rajan 

then before adding the approver user just check the approver is same as task assigned to

OR

if you already know the group then get the group members and you know the task assigned to then don't send approval to that member who is in assigned to field

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

I can explain once again, there is a group called CAB. In that group Abel Tuter, Abraham Lincoln, Andrew Jackson and Benjamin are the group members. Task is assigned to Benjamin and approval request is need to send entire group(CAB). Now anyone in the group can approve or reject the request except Benjamin. Can you please help me to solve it using flow designer action (scripting section).

Misafir99
Tera Contributor

Hi Praveen,

 

I have the same issue.  Do you have already an solution?

 

Thank you.

 

Ecevit