Need to restrict the assigned to user in request approval group
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‎05-29-2023 04:35 AM
Hi team,
We have a requirement to send the approval request to assignment group members (eg: Abel t.., Abraham l... and etc...) Using Flow Designer. The task is user in the assigned to field is unable to approve the request. We need to restrict approval from the user who is in the assigned to field. Could you please help us in achieving this requirement?
Regards,
Praveen.
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‎05-29-2023 05:56 AM
The task is user in the assigned to field is unable to approve the request. User in the assigned to field is unable to approve or reject the request. For e.g: The task is assigned to abel tuter, if approval group member also contain abel tuter then he can't able to approve or reject the request.
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‎05-29-2023 06:01 AM
then before adding the approver user just check the approver is same as task assigned to
OR
if you already know the group then get the group members and you know the task assigned to then don't send approval to that member who is in assigned to field
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎05-29-2023 06:39 AM
I can explain once again, there is a group called CAB. In that group Abel Tuter, Abraham Lincoln, Andrew Jackson and Benjamin are the group members. Task is assigned to Benjamin and approval request is need to send entire group(CAB). Now anyone in the group can approve or reject the request except Benjamin. Can you please help me to solve it using flow designer action (scripting section).
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‎09-26-2023 07:40 AM
Hi Praveen,
I have the same issue. Do you have already an solution?
Thank you.
Ecevit