Need to send approval by using flow designer

Brahmi Pandla
Tera Guru

‎09-18-2023 11:14 PM

Hi everyone,

 

I have send approval when state is awaiting approval and if approver not responding 2 days approval request should approved and  and state should be closed complete

 

How to achieve by using flow designer

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Harish Bainsla
Kilo Patron
Kilo Patron

‎09-18-2023 11:17 PM

Hi please watch below video you will have an idea

https://youtu.be/V8ssyGNo9Zk?si=iByPOGq3ZquTecpV

Automate Approval with Flow Designer | No Scripting Required
Automate Approval with Flow Designer | No Scripting Required
youtu.be/V8ssyGNo9Zk?si=iByPOGq3ZquTecpV
This videos shows how create an approval flow for a Finance portal access in ServiceNow via catalog item. I have used ServiceNow Flow Designer rather than workflow. Use Case: If you customer or client is asking to automate an approval process which they are doing manually. Link for Service Catalog
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Rupesh
Tera Contributor

‎09-19-2023 12:06 AM

Hello,

To achieve this you can use the logic - do the following in parallel and ask for approval on one node and duration wait condition on another, if request is approved or rejected the ask for approval node will be used to update the record, on the other hand if approval not received you check the condition and update your request for approval approved and state close complete.

Attaching flow diagram for your reference.

Preview file
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