Need to show only active users in reference qualifier field?

subhani6
Tera Contributor

Hi all,

In" change request" table based on 'company' field company users are showing in 'customer approver' field for that i am using following advanced reference qualifier

javascript: 'company=' + current.company;

My question is i need to show only active users in 'customer approver' field now inactive users also showing.

'customer approver' field is list type and reference table is "customer_contact".

How can i do that,help me on that?

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

please use this in the reference qualifier of customer approver field

this table has active field; you can try using that

javascript: 'active=true';

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

View solution in original post

1 REPLY 1

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

please use this in the reference qualifier of customer approver field

this table has active field; you can try using that

javascript: 'active=true';

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader