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IMEI field was missing in hardware table

we have a field called IMEI in the cmdb_ci_handled_computing table. But I am unable to see it in the hardware table. Is there any specific reason why IMEI field was not included in hardware table. If I create a new field in hardware table, how I can ...

Ak8977 by Tera Expert
  • 988 Views
  • 2 replies
  • 0 helpfuls

Work order assignment group not able to select

Hello Experts,I am very new to the work order form, and I am encountering an error related to the assignment group. The error message states that no group matches the configured criteria. I have checked the configured criteria for the assignment fiel...

abhijeetpaw by Tera Contributor
  • 4109 Views
  • 5 replies
  • 1 helpfuls

UI Action error: Unchanged ReferenceError: current is not defined

Hi all, I am having trouble with a line of code. Please not this works beautifully on the form but when I try to run ATF, I get the error Please see code belowPlease see error Anyone know what is causing this and step on how to fix.  Please Note: Thi...

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Malo by Tera Contributor
  • 2083 Views
  • 8 replies
  • 0 helpfuls

What about GlideQuery ?

Hi, Does anyone use GlideQuery instead of GlideRecord? This object seems very attractive to me, is very well documented on docs.snow.Its source code is readable. But I can't find much about it on the community... What do you think ?  

Resolved! Function returning multiple values

Hi Guys, I have a ask where Incident 'State' and 'Substate' values (Choice type) has to change based on the custom field 'u_task_opinion' value (String type). Please suggest how to make this possible using a function or so. Thanks. 1. Incident state ...

SG23 by Tera Expert
  • 1430 Views
  • 5 replies
  • 2 helpfuls

.toString()

Hi All,Looking for help to convert datetime value to string format - "xx hours xx mits"in my flow create record, for a field I have scripted                  " return fd_data.trigger.current.u_start_time.toString(); "this returns - 2023-10-02 20:50:5...

CV1 by Tera Contributor
  • 1186 Views
  • 1 replies
  • 0 helpfuls

Resolved! How to configure existing pages/widgets in servicenow?

Hello All,     I am new to servicenow and trying to customize the few widgets,pages. I have had my bit at customizing widgets , pages and adding to existing portal. However, I want to customize existing page in servicenow 'Create Incident' but I am u...

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