Time Period
Hello Team, is it possible to add a quarterly period ?
Forum Posts
How to add Service Operations Workspace landing page list view UI action
When you click on the donut area in the incident tail on the homepage, a list of records will be displayed. In this view, the Edit UI action widget data list container should be enhanced to include an additional option for re-assign. Thanks,
Values are NOT getting populated in the field even though I've selected them from a List collector
In a record producer, I'm encountering an issue with a 'List collector' field type. When I select values from the list, they don't appear to get selected. Instead, the field appears to have empty values separated by commas, as you can see in the atta...
where can we call a script include?
where can we call a script include?(multi-select)1)glideajax and reference qualifier 2)glideajax 3)ui action 4)script include and schedule job
Resolved! Need help on how to create an additional approval outside of the workflow. (manual request approval)
I'm looking for a way to manually trigger another approval request outside of the workflow. The requirement is when a sctask is assigned to an assignment group and they need additional approvals on this RITM. Under the approval tab on the RITM I ca...
Efficient way to navigate and find certain CIs downstream from an individual Business Service CI
Hi all,I wonder if there are any CMDB experts that can help me with this. Given a particular Business Service we need to navigate the CI relationships that are 'downstream' and locate those CIs that are related (at any level) where the relationship i...
Incident Assigned to field and Assignment group dependency
I have a requirement in incident that if:1. If the Assigned to is populated, and the Assignment group field is empty, the Assigned to field should not also be empty. Currently, OOB functionality the assigned to field is getting empty once the assignm...
Resolved! How to pass a Parent sys_id into related list "New" record in a field
Hi ServiceNow Community, I want to pass the Parent sys_id into related list "New" record in a field, I have a Training table where each record has related list table that points to a Time Entries table,When I click on that Time Entries "New" button, ...
Why does the outage short description shows 'undefined outage'?
Hi,While creating outage on Major Incident workbench, we have changed the configuration item field type as 'list' instead of 'reference' in order to select multiple items.Here in the short description it shows 'undefined outage', it should rather sho...
Resolved! Quick Links and Recommended for you widgets missing from Employee Center homepage.
Hello SN experts, I am modifying our Employee Center homepage (ec_dashboard) and have lost the 'Quick Links' and Recommended for you (Relevant for you) widgets that normally would appear there. I am in the Designer and drag/dropping them does not wo...
Resolved! Calculating time difference between a catalog variable date and current system date
I am developing a Flow Designer flow with a "Wait for Condition" action that has a timeout. The timeout value should be the relative time between a catalog variable "due_date" and the current date/time. I am in the US/Central timezone (UTC-5 curre...
call a table using form Button
Hello,I have a requirement to restrict ‘publish’ UI Action on kb_knowledge(knowledge Article) form if the kb_knowledge_base record of the attached knowledge base has no checklist attached.so if I click on publish a pop-up window should be shown up wh...
what happens when file is attached to record producer , how it attached directly to data source.
Hi,There is a record producer in my instance which we created to submit Excel files, and the data directly goes to parent tables. And I need to find out what happens in the background when we import data in an instance. Does anyone have any idea how ...
How can I define a my request summary page after submitting a record producer through an order guide
Hi, We currently have configured a record producer that can be requested through an order guide on the Employee Center. However when we submit the request, we get a blank grey screen with no summary of the case created. We were expecting a summary pa...
