Need to Show the Attachments on a RITM on the SCTASK record in the Service Operation Workspace

ccurtis
Tera Contributor

I first want to say thank you to all for your suggestion. As the title says, I have a requirement to have the Attachments on a RITM to show on the SCTAK in the Service Operations Workspace. I have already created a related link in the legacy UI to achieve this. any help would be great as I've been researching this for the last 2 days.

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

@ccurtis 

unless you copy to sc_task it won't show

Another way to avoid copying same files again on sc_Task is to show related list on sc_task form

check this link

TNT: "Related Attachments" Related List 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

4 REPLIES 4

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @ccurtis 

 

Might be helpful

https://www.servicenow.com/community/now-platform-forum/copy-attachment-from-ritm-to-sc-task-on-requ...

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Ankur Bawiskar
Tera Patron
Tera Patron

@ccurtis 

unless you copy to sc_task it won't show

Another way to avoid copying same files again on sc_Task is to show related list on sc_task form

check this link

TNT: "Related Attachments" Related List 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@ccurtis 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

ccurtis
Tera Contributor

That worked for the legacy UI, however I need to perform the same thing for the Service Operations Workspace