Need to stop the ci's creation from Tenable

Purushotham Ga2
Tera Contributor

Hi Experts,

 

We were integrated with Tenable.io. Now ci's are getting created into cmdb table in servicenow. Now we Need to stop the ci's creation from Tenable so please assist on this ASAP.

 

Thanks.

1 ACCEPTED SOLUTION

Manmohan K
Tera Sage

@Purushotham Ga2 

 

  1. In the ServiceNow filter search bar, type Tenable. The Tenable applications appear.
  2. In the left-hand menu, click Tenable Connector.
  3. In the sub-menu, click Connectors. Your configured Tenable connectors appear.

Select your Tenable connector.

 

ManmohanK_3-1687363490550.png

 

 

 

The selected connector page appears.

At the top of the page, deselect the Active checkbox.

 

 

 

ManmohanK_4-1687363565022.png

 

Click Update.

The Tenable Connector deactivates. Repeat this to deactivate all your connectors.

View solution in original post

7 REPLIES 7

Manmohan K
Tera Sage

@Purushotham Ga2 

 

  1. In the ServiceNow filter search bar, type Tenable. The Tenable applications appear.
  2. In the left-hand menu, click Tenable Connector.
  3. In the sub-menu, click Connectors. Your configured Tenable connectors appear.

Select your Tenable connector.

 

ManmohanK_3-1687363490550.png

 

 

 

The selected connector page appears.

At the top of the page, deselect the Active checkbox.

 

 

 

ManmohanK_4-1687363565022.png

 

Click Update.

The Tenable Connector deactivates. Repeat this to deactivate all your connectors.

Purushotham Ga2
Tera Contributor

@Manmohan K 

Thanks for your Suggestions/Assistance. 

Here actually  we need to allow them(tenable team) to track cmdb data but we need to stop auto creating the ci's from Tenable. 

 

Thanks,

Purushotham Ga2
Tera Contributor

Could you please the below snap and share your assistance.

PurushothamGa2_0-1687440607721.png

 

PurushothamGa2_1-1687440652536.png

Thanks,

Manmohan K
Tera Sage

Hi @Purushotham Ga2 

 

You would have some scheduled imports created on the instance as part of Tenable integration which will create CIs on ServiceNow. You can disable those scheduled imports to stop creation of CIs