Need to understand what triggered the info message

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Annie10
Tera Contributor

‎06-06-2024 05:55 PM

Hello,

The following info. message were triggered when a RITM gets approved or rejected.  Could someone please let me know what is the name of the object that fired those messages. This is for educational purposes.  Thank you

 

 

Annie10_0-1717721677565.png

 

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Allen Andreas
Administrator
Administrator

‎06-06-2024 06:53 PM

Hi,

That is triggered by the approval record on the sysapproval_approver table.

When a approval record is approved or rejected, it'll call a script include called: ApprovalUserFeedback.

Inside that script include, you'll see all the various infoMessages that are triggered.

Example:

AllenAndreas_0-1717725207193.png

 


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Jitendra Diwak1
Kilo Sage
In response to Annie10

‎06-07-2024 12:38 AM

Hi @Annie10,

 

All you need to understand the Server and client side script. try to get the which script running whether it is server or client side. In your case it seems to be server side script then we will need to search in Business rule or script include and other server side script. if you want to search anything in Business rule then bring the script field from the gear icon and put * and search for text. 

 

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Thanks

Jitendra

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