Need to use variables from client side function in server side function on an UI action.

[Reddymahesh]

I am working on an UI action button, In which I need to use variables from client side function in next server side function . But I am getting undefined values in the description

Below is the code of UI action

///////////////////////////////////////////////////////////////////////////////////////////////////

var FirstName;

var LastName;

function ChangeName() {

    FirstName = prompt("Enter Firstname");

    LastName = prompt("Enter Lastname");

    if (FirstName && LastName) {

        alert('Name captured is ' + FirstName + " " + LastName);

    }

    gsftSubmit(null, g_form.getFormElement(), "user_change_name");

}

if (typeof window == 'undefined')

    updateItem();

function updateItem() {

    var gr = new GlideRecord('sc_req_item');

    gr.initialize();

    gr.assignment_group = '4a1d990547056510d2c3b604836d432e'; // ServiceNow admin team

    gr.description = 'Change the name to: ' + FirstName + ' ' + LastName;

    gr.insert();

    action.setRedirectURL(current);

}

[jMarshal]

Try an intermediate variable perhaps? I'm thinking it's not actually storing the value in the variable after the prompt.

var FirstName;

var LastName;

var FullName;

function ChangeName() {

    FirstName = prompt("Enter Firstname");

    LastName = prompt("Enter Lastname");

    if (FirstName && LastName) {

        alert('Name captured is ' + FirstName + " " + LastName);

FullName = FristName + " " + LastName;

alert('Full name is ' + FullName);

    }

    gsftSubmit(null, g_form.getFormElement(), "user_change_name");

}

if (typeof window == 'undefined')

    updateItem();

function updateItem() {

    var gr = new GlideRecord('sc_req_item');

    gr.initialize();

    gr.assignment_group = '4a1d990547056510d2c3b604836d432e'; // ServiceNow admin team

    gr.description = 'Change the name to: ' + FullName;

    gr.insert();

    action.setRedirectURL(current);

}

[Reddymahesh]

It's not working.

[jMarshal]

Do both alerts produce the same result? (both of them have the correct values in the variables?)

You may need to update your glide, too. It looks like you're trying to insert directly into the RITM table...I would recommend inserting into task (task)...also, I would take the setRedirectURL out of the function...and is there a reason you are only calling the update function if the window is undefined (does it work without that if statement) ??

[Community Alums]

Hi @Reddymahesh ,

You cannot pass the value from client to server in that way because this "gsftSubmit(null, g_form.getFormElement(), "user_change_name");" will call the UI action again to run on server side and it will also declare again your FirstName and LastName variable, that is why they are undefined.

You can prompt user from Client side, then call GlideAjax to create new record with the user input, something like this:

function input() {
    var first = prompt("Please enter First name");
    var last = prompt("Please enter Last name");
	var fullName = first + ' ' + last;
    if (fullName != '') {
        var ga = new GlideAjax('testScriptInclude');
        ga.addParam('sysparm_name', 'testFunc');
        ga.addParam('sysparm_fullname', fullName);
        ga.getXML(processResponse);
    } else return false;
}

function processResponse(response) {
    var result = response.responseXML.documentElement.getAttribute("answer");
    action.setRedirectURL(current);
}

In Script include:

testFunc: function() {
        var gr = new GlideRecord('sc_req_item');
        gr.initialize();
        gr.assignment_group = '4a1d990547056510d2c3b604836d432e'; // ServiceNow admin team
        gr.description = 'Change the name to: ' + this.getParameter('sysparm_fullname');
        gr.insert();
},