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Need to validate problem task

Mohammed Rafi S
Tera Contributor

I have a requirement to verify via ATF where when i click on List UI action in problem task it will open a form to add task there are some fields like Assignment group is autopopulated from problem. When trying via ATF i am able to click on List UI action New and able to see form but assignment group is not populated.I have a ATF step to validate the assignment group is not empty.

 

I have kept some wait time and timeouts but unable to achieve.

5 REPLIES 5

Its_Azar
Mega Sage

Hi there @Mohammed Rafi S 

 

Open Problem Task Form:

Use the Click a UI Action step to open the form.

Wait for Form to Load:

Add a Wait For Condition step, make sure the form is fully loaded.

Validate Assignment Group:

Use a Field Value Validation step to check if Assignment group is not empty.

 

If this helps kindly accept the response thanks much.

☑️ If this helped, please mark it as Helpful or Accept Solution so others can find the answer too.

Kind Regards,
Azar
Serivenow Rising Star
Developer @ KPMG.

After loading form for task creation I am waiting for 10 seconds but the wait condition is not waiting for form level.

Shaqeel
Mega Sage

Hi @Mohammed Rafi S 

 

This could happen because of impersonated user.

Check the user you are using for ATF.

 

Regards

Shaqeel


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Regards

Shaqeel

I am able to impersonate manually and I can see assignment group population.