Needing help to add PIR (Post Incident Review) tab on Incident Form

[Cory Hitchings]

Hi all, 

I'm looking to enable / configure the PIR Post Incident Review tab on our Incident form.  I have enabled the Major Incident Management plugin, but not seeing where in the Form Layout / Related Lists section I can add this feature?  

Any help would be super appreciated. 

Thanks very much in advance! 

[Ankur Bawiskar]

Hi,

did you check any onload client script or UI policy is hiding that section on incident form.

If you want Post Incident review Tab in Incident alert form, make incident alert ticket state change to resolved it appears on tab form.

and if you want Post Incident review tab on incident form, then go to >section>caption start with post incident review> you may see it there.

Regards
Ankur

[Ankur Bawiskar · Accepted solution]

@Cory Hitchings 

I could see it in form layout sections for incident in Default view

when you change the incident state to Resolved at that time the Tab appears

Regards
Ankur

[Ankur Bawiskar]

@Cory Hitchings 

Hope you are doing good.

Let me know if I have answered your question.

If so, please mark appropriate response as correct & helpful so that this thread can be closed and others can be benefited by this.

Regards
Ankur

[Pradeep Sharma]

Hi Cory,

You may find below link helpful.

https://community.servicenow.com/community?id=community_question&sys_id=cfcabac5db9b9f4023f4a345ca96...