new button is not visible in SOW view
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06-18-2025 01:46 AM
New button is not visible in Incident task but visible in Task SLA . any idea how to enable it.

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06-18-2025 01:52 AM
Hi,
Open the list in normal view.
1) Right Click on header and select "Configure > List Control"
2) Un check "Omit New button" Check box
3) If "New Role" field has value, make sure the user accessing this has that role
Palani
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06-18-2025 02:30 AM
i am unable to find List control . i tried filter navigator but was not able to find any thing on Lablel = New and table is incident / incident_task

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06-18-2025 02:33 AM
Hi,
You will find List view, not from Form view
Palani

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06-18-2025 02:37 AM
For your requirement you need to update the incident task table.
Goto incident_task.list and follow the instruction
Palani