Hi Community,
On the Interaction form, I changed the opened_for reference field (which normally points to sys_user) to point to customer_contact for a Customer Service requirement.
Issue
After this change, when I click the lookup (lens) icon on opened_for, the Customer Contact list opens, but the New button is not visible in the lookup window. (Note: I am user with admin role)
Expected
From the lookup dialog, I should be able to create a new Customer Contact
Are there additional dictionary attributes or platform properties required to allow “New” from lookup for customer_contact?
Thanks in advance!!
