New Call and Incident Creation

[Joey26]

All -

Is it possible when using New Call after clicking submit to have the related Incident that was just created from that New Call to open up versus having to go back to the Open Calls list and clicking on the Incident that way?

[Pradeep Sharma · Accepted solution]

Hello Joseph,

I see the similar question answered here How to Redirect to 'Transferred to' field value in Call form when submitting.

[Joey26]

Thank you!   That worked for me.