new refernce field in the incident form

ofekg
Tera Contributor

i need to create new field in the incident form, so in the field ill be able to choose only the computers belongs to the caller(also field in the form).
i made new dictionary entry to the incident table with the field name: Affected computer
type: refernce
its need no be refernce to the cmdb_ci_computer table with the refernce qualifier : caller's computers
how to do it?

1 ACCEPTED SOLUTION

Sai Kumar P
Tera Guru

Hi @ofekg ,

Try the Advanced Reference Qualifier as it is from below image

 

SaiKumarP_0-1732454905196.png

 

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Regards,
Sai Kumar P

                               If this is working for you, Accept the solution and mark it as helpful

 

View solution in original post

3 REPLIES 3

Sai Kumar P
Tera Guru

Hi @ofekg ,

Try the Advanced Reference Qualifier as it is from below image

 

SaiKumarP_0-1732454905196.png

 

-----------------------------------------------------------------------------------------------------------------------------------

Regards,
Sai Kumar P

                               If this is working for you, Accept the solution and mark it as helpful

 

it worked, thank you very much! 🙂

Vinuthna Ammana
Mega Guru

Hi,
Go to confirgure -> form builder in the incident form,
Add new field, select type as reference and the table 'cmdb_ci_computer'

VinuthnaAmmana_1-1732455394390.png

 

VinuthnaAmmana_0-1732455352995.png

Drag and move the field to show where you want the field to be.

Mark this helpful, if it helps

 

Regards,
Vinuthna