New view of knowledge article based on KNowledge base selection

Apaul
Tera Contributor

AnkkushPaul_0-1748428731854.png


I have a user story where I need to create a new view for this knowledge. So criteria is there is a new knowledge base, so when we select that knowledge base, the view should also to change. Can anyone please guide me how to do this?

1 ACCEPTED SOLUTION

Robert H
Mega Sage

Hello @Apaul ,

 

This is done using View Rules:

 

RobertH_0-1748429643029.png

 

Note that the view will not apply immediately, but only when saving the article.

 

Regards,

Robert

 

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5 REPLIES 5

Apaul
Tera Contributor

Hi 

Can we use on change Client script instead of view rules as what I have seen it might cause any issue in the future if they create any other view. Then there might be a conflict.