News Ticker Widget

[johngallacher]

Hi,

I have copied the OOTB news ticker widget and want to only display knowledge from the News category within the Knowledge Base.   Please can soomeone offer advice on how to do this?

Thanks in advance.

John Gallacher

[Aditya Telideva]

Hi John,

Goto System UI -> UI Pages -> render_gadget_news

Just update the query for the information you want to display.

Some links

Creating a Custom Homepage Widget - ServiceNow Wiki

Using UI Pages as Gauges - ServiceNow Wiki

Also, You should be able to add any homepage content to a cms page using the add content functionality on the CMS page.

Thanks,

Adi

[Sebastian L]

Do you mean on the portal?

If so, you can write the encoded query in the instance options for the widget. You could also make it a bit prettier, if you added a new instance option that points to knowledge bases, and then add the options.knowledge_base (or whatever you call it) to the encoded query on the server script.

So instead of gr.addEncodedQuery(options.filter);you could write gr.addEncodedQuery('kb_knowledge_base='+options.knowledge_base); Or have them both just add ^infront of kb_knowledge_base.

[sreejith12]

Hi Sebastian,

Do you know if we can roll the news ticker in horizontal direction instead of the OOB vertical scroll?

Thanks,

Sreejith

[Anjana8]

Instead of cloning widget, you can make its instance and put condition like below:-