Next Experience - Pros & Cons of enablement

[Sindhuja6]

Hi All,

We are currently planning to upgrade to Xanadu. We have not yet enabled the Next Experience UI and looking forward to enable it as part of our upgrade.

I am looking for some feedback specifically how the end user experience post enablement , pros and cons experienced after enabling this feature.

Thanks in advance!

[PrashantLearnIT]

Hi Sindhuja,

Enabling the Next Experience UI with your Xanadu upgrade will introduce a modernized and streamlined interface, which can significantly improve user experience. Here's some feedback based on what organizations have encountered when enabling this feature:

Pros:

1. Enhanced User Interface: The Next Experience UI offers a more intuitive and visually appealing design. The unified UI streamlines navigation, making it easier for end users to find what they need, reducing clicks and improving efficiency.

2. Improved Workspaces: Users have access to configurable workspaces tailored to their roles, which enhances productivity by providing a focused view of relevant tasks and data.

3. Customizable User Experience: The UI allows for greater customization with layouts, dashboards, and workspaces, which can lead to higher user satisfaction, as they can personalize their views to fit their workflows.

4. Faster Navigation: The new UI includes quicker navigation with a top-right search and navigation panel, making it easier to jump between tasks and applications.

5. Mobile-Friendly Design: It is optimized for mobile use, allowing a smoother transition between desktop and mobile environments.

Cons:

1. Learning Curve: End users might need some time to adjust to the new interface, especially if they've been using the legacy UI for a long time. Initial feedback might include some resistance, which would require training and support.

2. Performance: Some organizations have experienced performance issues with larger instances when using the Next Experience UI, particularly with workspaces that load a lot of data simultaneously. Optimizing data and reducing the load on dashboards may mitigate this.

3. Customization Impact: If you have heavy UI customizations on the current platform, these may not all transfer smoothly. Reworking or recreating some configurations for compatibility with the Next Experience UI might be necessary.

4. Dependency on Role-Specific Workspaces: While workspaces are great, role-specific workspaces might require additional configuration to meet user needs. This might add some initial complexity to the rollout.

Recommendation:

It’s usually helpful to pilot the Next Experience UI with a small user group first to gather feedback before a full rollout. This can help identify areas where additional training or performance optimizations are needed.

[Dr Atul G- LNG]

Hi @Sindhuja6 

Pros: The user will be on the latest technology or interface, which provides many good options like full screen content/theme selections / and much more.

Being on the latest will give chance to the user to improve and optimize the work and way of working.

Many features like favorite in  group / Themes selection for different instances. 

Cons: As it is new, adoption will cause issues or delay the process.

A good user training and timely communication is key here.