NLU Service is not available.

js20 · ‎01-03-2024

When I want to create new topic for Virtual Agent I see this notice:

Some features may not be available because the connection to NLU Service is not available. Please try again after some time. If the issue persists, log an issue with Support.

Where should I log issue for support?

Dr Atul G- LNG · ‎01-03-2024

Hi @js20

https://support.servicenow.com/now

https://signon.service-now.com/x_snc_sso_auth.do?stateToken=00_0U5uRgYHfheYOG1S1Obe0uCZJhfna0_XV31Al...

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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View solution in original post

pk2184046 · ‎01-09-2025

How did you solve this issue.