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12-20-2023 12:49 AM
Hello.
Normally when there are 2 users that working on the same form there is indication for that (see attached picture).
However it suddenly disappeared.
How can I fix this?
Thank you.
Solved! Go to Solution.
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12-20-2023 01:06 AM
This feature is called the user presence, and it can be enable / disable from property side.
In Sys Property Table
glide.ui16.live_forms.enabled property
If this property not available in you can create it as well.
You can refer the link:
Few links
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0791870
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0685844
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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12-20-2023 01:45 AM
I cleared my browser cache and it worked
Thank you
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12-20-2023 02:04 AM
Glad to know, also you can accept multiple answers as solution.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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