Can we use access token with soap request?
I am able to get the access token from service now using oauth 3legged flow. How can i use it with my SOAP request to service now?
Forum Posts
How to modify the content of html? (service portal)
I am creating a widget that contains different sections of information. I'm almost done but I am facing an issue. I am not able to modify the prices in both sections:I can only get it to modify in one place in the website, but whenever I go to consol...
Resolved! Fields being truncated at 40 chars
Hi!I've created a table by importing a schema for it as a CSV file and using a transform map to add it to the sys_dictionary table. I did this because this table is being transferred from another database and has quite a few fields. Entering it by ha...
Resolved! Adding email addresses from (event.parm1) to bcc in a notification email script isn't working
This is probably the simplest and most documented example, however, I am unable to get it to work and after staring at this issue for a few hours, I decided to ping the community to see if someone can see why this isn't working.Goal: When a UI page i...
Resolved! Is it OOTB possible to link multiple email addresses to a single user?
We have a user with 2 email addresses and want notifications to be sent to both when that user is selected. Is it possible to link multiple email addresses to a single user? Originally this was possible, but the email field was changed, to only be ab...
Resolved! How to configure portal query widget to only display a few CMDB tables
I have the below Detailed Scripts in Portal Query Widget, that Queries the CMDB and simply lists values that can be searched.The idea is it should only include data from the Business Services (cmdb_ci_service), software (cmdb_ci_spkg), application (c...
Resolved! Surveys - (new SNC.AssessmentCreation()).conditionTrigger(current, 'sys_id');
Can any one help me to understand what is this syntax and the parameters?Thanks,Vinitha.K
Records not visible to a user.
Hi,For a user i checked and found that many KB articles are not visible .the rows are visible but all blank as below.I think this issue is because of the * ACL ,I checked all the ACL but did not found anything significant. Can you please let me know ...
Resolved! Getting incident number in survey response.
Goal: Generate charts on incident satisfaction survey results by incident assignment group level.I am trying to generate a survey for all the incidents closed. Each assignment group wants to view the survey results specific to its group.For this to h...
Resolved! What is the impact of setting up Database Indexing on the sys_updated column for tables
I am getting this error when setting up snowmirror on many of the tables and wanted to know if the initial setup of indexing on the sys_updated column can cause any negative impact on our performance for our instance? I am sure that once the index is...
auto populate a field based on a lookup select variable
I have a catalog item that uses a table (which includes two fields: Name and Cost).In the catalog item form - the name fields is a "Lookup select box type", and the cost field is a single line textI want to auto populate the value of the cost based o...
Resolved! Target and Target table not populated in Email Logs for forwarded emails
"FW:" has been added in glide.email.reply_subject_prefix to treat forwarded mails as reply.glide.email.forward_subject_prefix and glide.email.forward_from_prefix properties have nothing in 'Value' field.Reply inbound action working properly for reply...
Is there a way to increase a report column width in a list report?
In Jakarta, my user wants a list of projects including a custom field of Reported status, which is max 300. On the report, the Reported Status column is half the width of Project Name column, the size of that field is max 250. I would like to give ...
Resolved! ACL is blocking a reference field from showing all options
I have created a form that requires people with access to this form to be able to see every sys_user record, locked out (inactive) or not, in a field. I found an ACL that limits the sys_user.locked_out record access to users with the admin or user_...
