No. of Ritms generated

servicenow14710
Tera Expert

hello developers,

 I need to calculate how many ritms have been generated by a particular requester/user in a catalog item. Any help is appreciated. 

Thanks!

8 REPLIES 8

swathisarang98
Giga Sage
Giga Sage

Hi @servicenow14710 ,

 

You can create a report or simply open "sc_req_item" (sc_req_item.LIST) table in that you can bring Requested for and in the filed value you can add the user name for which you are trying to extract data and if needed you can filter date range aswell,

 

swathisarang98_0-1708697336077.png

 

Please mark this comment as Correct Answer/Helpful if it helped you.

Regards,

Swathi Sarang

Hi @swathisarang98 : 

Not just filter this has to be for particular catalog item. Thanks!

Just add the field, Item, to your filter and choose the catalog item you want to filter on.

If this information helped resolve your issue, please remember to mark response correct and thumbs up to help future community members on this information, thanks!

Hi @servicenow14710 ,

 

You can add your item name aswell in the list view,

swathisarang98_0-1708698033247.png

 

Please mark this comment as Correct Answer/Helpful if it helped you.

Regards,

Swathi Sarang