Non Admin users unable to modify their own Notification Preferences

[Aravinthakumar]

HI,

As a admin i can able to enable or disable the notification preferences on system settings.But as a non admin users ,they cannot able to modify their own notification preferences (showing like read only toggle button).I need to grant access to make them enable or disable their notification preferences as they wish.

Thanks in Advance

Aravinth

[Luxo Nadappan]

Hi .

does the user has snc_internal ?

Thanks

Luxo

[James Gragston · Accepted solution]

Aravinth,

This is a known error. Check the ACL on 'sys_user.notification'. You can refer to the below doc for more detail:

error when trying to change "Allow Notifications"

The above doc was taken from the HI website. These steps are taken from the Resolution section of this doc...

1. Go to Filter Navigator and search for ACL
2. On Name, search for sys_user.notification and select the ACL
3. Please check that the users that should be able to modify either have the correct role or add them to "Requires Role"
4. If there is a Condition, make sure to modify accordingly to allow required users to be able to modify
5. If there is a Script, make sure to modify accordingly to allow required users to be able to modify
6. Click update

Hope this helped!

[Aravinthakumar]

Hi James Gragston,

It really helped me.Thanks for you support.

[James Gragston]

Aravinth,

No problem. Glad I could help!