Not able to delete a record with sysID of -1

[SN_Learn]

Hi All,

I have ran into an issue where I am not able to delete a record which got created unknowingly in the [rm_story] table.

In the list view, it is showing story number, short description, etc but when I open the record details are empty and sysID is showing as -1.

Link of the record:

https://<instance_name>/rm_story.do?sys_id=-1&sysparm_view=scrum&sysparm_record_target=rm_story&sysparm_record_row=1&sysparm_record_rows=1&sysparm_record_list=number%3DSTRY0013729%5EORDERBYnumber

Screenshot Reference:

List View of same:

I tried to delete it but it is not getting removed, but in the deleted records it is showing same record which got deleted.

Could anyone please assist how can we get rid of this data? Thanks

[p_kanczugowski]

Hi @SN_Learn, I ran into the same issue once. It had to be corrected on the DB level. I suggest you open a HI ticket.

Please mark this response as useful and the issue as solved if I've been able to help you. Thanks!