Interested in a ServiceNow event built for developers? Registration for now[dev]26 is officially open!

Not able to edit columns for control related list in authorization package record in CAM Workspace

AishwaryaP56482
Tera Contributor

Not able to edit columns for control related list in authorization package record in CAM Workspace

I want the reference and control allocation columns to be removed for the workspace view, when I go to cam workspace -> authorization package record->Control related list , then these 2 columns should not be visible.

I tried to edit using configure list layout, changing columns in the ux list , but nothing is changing those.

 

Can someone help on this

11 REPLIES 11

@AishwaryaP56482 , try this - 

  1. Open the main record in the Default view.

  2. Switch to the Workspace view.

  3. Navigate to the required related list.

  4. Right-click the list header and select Configure > List Layout.

  5. Add or remove the columns as needed.

  6. Save the list layout.

  7. Refresh the Workspace related list. The updated columns should now be visible.

 

If this response helps you mark it as accepted solution and give it a thumbs up 👍. This help me and community to find answers quickly.

Best Regards,

Saurabh V.

AishwaryaP56482
Tera Contributor

Hi @svirkar420 ,Tried this but it is updating in backend and not in workspace

@AishwaryaP56482 , I don't have the CAM workspace, can you share me the screenshot of workspace's related list and columns that you want to remove.
I tried to remove the columns from the related list in the SOW, here is how I did it and it worked.

1. go to record > open related list in workspace > click on 3 dots > personlize list and select/deselect the columns you want and click on apply.

I have screenshot attached here - 

svirkar420_0-1788420094354.pngsvirkar420_1-1788420126069.png

If the 3 dot button is not there look for 

svirkar420_2-1788420311369.png

this button it is for list personalization.

Try this and let me know if it works.

 

If this response helps you mark it as accepted solution and give it a thumbs up 👍. This help me and community to find answers quickly.

Best Regards,

Saurabh V.

 

but this will work only for our personal view, but I need this change to get applied to eveyone

@AishwaryaP56482 , Try this - open this record in the native UI not is workspace and navigate to the related record list, hover them click on 3 dots which appears while hovered > list layout > select view which you want to change fields with > and remove the required and save fields and let me know if it works, if not then try clearing the cache for the instance and check again.

 

If this response helps you mark it as accepted solution and give it a thumbs up 👍. This help me and community to find answers quickly.

Best Regards,

Saurabh V.