not able to edit templates as an admin also and how to give access writes to itil user?

Gudu
Tera Contributor

Hello Developers,

templates are not editable as a admin also and how to give write access to itil user. 

As checked the acl , this is written as below

 

if(current.global==true && !gs.hasRole('template_editor_global'))
answer=false;
else
answer=true

 

acl.PNG

 

 

 

 

5 REPLIES 5

jeronimomor
Tera Contributor

Hi Gudu, did you find a way to solve this?