Not able to login to instance,
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07-05-2016 03:46 AM
Hi Team,
Problem Description:Not able to login to instance, its saying username or password is incorrect whereas i am using same emailid as username and password Enter URL where problem is occurring: https://dev25033.service-now.com/
Regards, Gaurav Pandey.
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07-05-2016 04:59 AM
Sounds like you need to reset your admin password...
Under the My Instance page at MANAGE → INSTANCE, or you can navigate tohttps://developer.servicenow.com/app.do#!/instance, there is an "Action" button that is a drop-down menu of potential actions you can execute against your instance. Please select the "Reset admin password" action. After confirming that you wish to proceed, the developer site will then reset the admin password and provide you a temporary password in green text that you should copy. Navigate to your instance, by clicking the "URL" text in the green box or typing the URL in a new tab or window. You will be prompted on your personal developer instance to set a new password, use the temporary password for the current password, and provide a new password twice.
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07-05-2016 05:00 AM
Hi Gaurav,
User name will be "admin". If you forgot your password, need to login into developer.servicenow.com -> Manage Instance -> Actions -> Reset admin password.
You can refer below thread.
need to reset admin password on developer instance
