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11-15-2014 02:21 AM
Hi,
I am taking the request no. from a request item (sc_req_item) table based on some conditions and then querying that request no. into request table (sc_request) and then assigning a static value of a particular user to the field of requested_for'. But Its not getting into req.next() loop. and req.query is giving a "undefined " response which I checked in logs. Please Help.
var req_no= current.request; // getting a request no. from sc_req_item table
var req = new GlideRecord('sc_request');
req.addQuery('sys_id', req_no);
req.query(); // showing as 'undefined' response in logs
if(req.next()){ // showing as 'false' response in logs
req.requested_for= '01f3aba9141c390048f5dab33584817c'; // Assigning a static user sys_id to requested_for field
req.update();
Solved! Go to Solution.
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11-16-2014 11:47 PM
Hi Kalai, i got my answer, and thanks for your kind support,
I just removed req.update(); from your code. and used only the below code. And now I am getting only single request.
var req= current.request.getRefRecord();
req.requested_for= '01f3aba9141c390048f5dab33584817c';
Thanks kalai and pradeep
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11-15-2014 07:23 PM

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11-15-2014 07:54 PM
This will work but may not be recommended
var req= current.request.getRefRecord();
req.requested_for= '01f3aba9141c390048f5dab33584817c';
req.setWorkflow(false);
req.update();
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11-15-2014 07:56 PM
Paste this in a update business rule and not on insert + update business rule
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11-15-2014 08:58 PM
It dint worked

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11-15-2014 09:25 PM
On which table is the business rule? Sc_req_item? Is it a after update rule?