Not able to search model using model number
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a month ago
I have a able called u_device.In there i have a field called model and i want to search the models using model number. model is a reference field of hardware model table, which has the display name as display value. now when i am giving a condition in simple reference qualifier i am not seeing any values in the model field. it is saying no results. but i need the condition there.
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a month ago
means you don't have records satisfying that ref qualifier.
are you checking as an admin?
Did you apply the same simple ref qualifier on the Hardware model table and see if it gave you results?
Share screenshots.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader