SMS Notification for Assignment Group

kkp
Kilo Contributor

Hi All,

I have a requirment to configure SMS notification to assignment group when priority incident is created. There are 10 users in the group.

We are not activating Notify Plugin. Planning to use sms gateway option.

I just wanted to know is it possible to send SMS to group users.

If so how can we acheive this ?

Thanks,

Kiran

3 REPLIES 3

Rajesh Annepak1
Kilo Guru

Hi Kiran



Below link may be useful:



Sending SMS Text Notifications - ServiceNow Express Support


https://community.servicenow.com/people/jason.petty/blog/2012/11/13/2635#comment-3238


Re: Get the SMS alternate field



Hope this helps.Mark the answer as correct/helpful based on impact.



Rajesh Kumar Annepaka


Jaspal Singh
Mega Patron
Mega Patron

Hi Kiran,



Did you get a chance to look link how to setup SMS notification? need steps by step information


this link is opening community homepage not the actual article