SMS Notification for Assignment Group

kkp
Kilo Contributor

‎01-28-2018 10:58 PM

Hi All,

I have a requirment to configure SMS notification to assignment group when priority incident is created. There are 10 users in the group.

We are not activating Notify Plugin. Planning to use sms gateway option.

I just wanted to know is it possible to send SMS to group users.

If so how can we acheive this ?

Thanks,

Kiran

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Rajesh Annepak1
Kilo Guru

‎01-28-2018 11:18 PM

Hi Kiran



Below link may be useful:



Sending SMS Text Notifications - ServiceNow Express Support


https://community.servicenow.com/people/jason.petty/blog/2012/11/13/2635#comment-3238


Re: Get the SMS alternate field



Hope this helps.Mark the answer as correct/helpful based on impact.



Rajesh Kumar Annepaka


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Jaspal Singh
Mega Patron
Mega Patron

‎01-29-2018 02:05 AM

Hi Kiran,



Did you get a chance to look link how to setup SMS notification? need steps by step information


Aleena598657870
Tera Contributor
In response to Jaspal Singh

‎08-11-2025 03:52 AM

this link is opening community homepage not the actual article 

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