SMS Notification for Assignment Group
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‎01-28-2018 10:58 PM
Hi All,
I have a requirment to configure SMS notification to assignment group when priority incident is created. There are 10 users in the group.
We are not activating Notify Plugin. Planning to use sms gateway option.
I just wanted to know is it possible to send SMS to group users.
If so how can we acheive this ?
Thanks,
Kiran
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‎01-28-2018 11:18 PM
Hi Kiran
Below link may be useful:
Sending SMS Text Notifications - ServiceNow Express Support
https://community.servicenow.com/people/jason.petty/blog/2012/11/13/2635#comment-3238
Re: Get the SMS alternate field
Hope this helps.Mark the answer as correct/helpful based on impact.
Rajesh Kumar Annepaka

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‎01-29-2018 02:05 AM
Hi Kiran,
Did you get a chance to look link how to setup SMS notification? need steps by step information
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4 weeks ago
this link is opening community homepage not the actual article