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Not able to see manage instance on servicenow developer portal

RadhikaG
Tera Contributor

Everytime I go on to ServiceNow developer portal, not able to see manage instance section. and therefore not able to access the instance. everytime need to raise the request for new instance

1 ACCEPTED SOLUTION

GlideFather
Tera Patron

Hi @RadhikaG,

 

could you provide a screenshot?

 

When you say you aren't able to manage it, is it 1) either greyed out like this:

Screenshot 2026-04-20 at 14.13.08.png

 

or 2) not visible like this:

GlideFather_0-1776690838808.png

 

 

For 1) you are in the manage instance section already.

This URL: https://developer.servicenow.com/dev.do#!/manage-instance 

Navigate to: https://developer.servicenow.com/dev.do# and the button will become available.

 

For 2) unzoom or resize your browser window, the button is hidden under the chevron:

GlideFather_1-1776690954067.png

 

 

GlideFather_2-1776691022203.png

 

Last option is that you don't see that section because you currently don't have any PDI available (it is reclaimed after 10 days of inactivity).

 

FAQs related to PDIs are here:

Personal Developer Instance (PDI) Guide

Developer Program FAQ

 

_____
100 % GlideFather experience and 0 % generative AI

View solution in original post

7 REPLIES 7

Thanks for helping me out!

Glad to help @RadhikaG what of the 3 options helped you?

_____
100 % GlideFather experience and 0 % generative AI

Tanushree Maiti
Kilo Patron

Hi @RadhikaG ,

 

Share your screen shot.

If you Sign in to https://developer.service-now.com/  successfully , in the developer landing page, you will get Manage Instance.

Screenshot 2026-04-20 191252.png

 

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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