not able to see the custom roles and I am not able to select the application scope.
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‎06-13-2024 04:58 AM
I have created a custom application and I have created two roles in it admin and agent for admin role I Have checked the application administration check box . And I have added this custom role to admin in contain roles after moving the update set of this application to another instance , I am not able to see the custom roles and I am not able to select the application scope.
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‎06-13-2024 06:01 AM
Is the application installed? Did the update set give any errors?
If you aren't seeing the roles, or the application, something didn't go well with moving.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
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‎06-13-2024 06:24 AM
Go to tables-- search for that table -- and see all configuration once again.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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