Not able to view report using the published URL

[diksh]

Hi Experts,

I created a report and published it. Then I copied the published URL and tried to open it in the new browser. But I am unable to view the report and it is showing 'Security constraints prevent access to requested page'.

Basically this URL utility is given so that anyone can view the report without logging in the ServiceNow Instance.

Please guide me on the same.

[Chuck Tomasi · Accepted solution]

Hi Dikshit,

Any time you see the security constraints message, it nearly always points to an ACL issue. The person running the report (even if it's a non-logged in user) needs access to the underlying records and fields. Check your ACLs to ensure the correct roles have read access to the table and fields. If you want to make the report public, you'll need to add the role "public".

Using Access Control Rules - ServiceNow Wiki

[paramveer]

Hi Ctomasi,

Published report URL is for those user's which don't have service-now account. So how can they have required role. If report is published then it should be visible, or else it should give error during publishing.

Thanks,

Param

[Chuck Tomasi]

Add the read role "public" to the table and desired fields on that table.