Not able to view the records in cmdb_ci_computer table

Ashok  kumar
Tera Contributor

Hello community 
I have queried with Name = NULL in CMDB_CI_COMPUTER table, I could see there are nearly 80 records with Name = NULL but when I am impersonated with another user, I am able to see only one record with Name = NULL.

Can anyone help to find the root cause.

Thanks in Advance

5 REPLIES 5

Ashok  kumar
Tera Contributor

and when I am checked   in cmdb_ci table by impersonating with the same user able to see all records of computer class with name = NULL .

Bert_c1
Kilo Patron

Enable 'Debug Security' from the Navigation menu, then check which ACLs are failing by searching the output for 'RC = false'.

Hi @Bert_c1  
If ACL is blocking, we will get an error message right, but in this case, we are not getting any error.  

Bert_c1
Kilo Patron

Look for Business rule defined for the table, that runs Before and for Query. Data Policies, UI Policies, ...