Not able to view the records in cmdb_ci_computer table
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05-21-2025 06:27 AM
Hello community
I have queried with Name = NULL in CMDB_CI_COMPUTER table, I could see there are nearly 80 records with Name = NULL but when I am impersonated with another user, I am able to see only one record with Name = NULL.
Can anyone help to find the root cause.
Thanks in Advance
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05-21-2025 06:38 AM
and when I am checked in cmdb_ci table by impersonating with the same user able to see all records of computer class with name = NULL .
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05-21-2025 07:23 AM
Enable 'Debug Security' from the Navigation menu, then check which ACLs are failing by searching the output for 'RC = false'.
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05-23-2025 05:44 AM
Hi @Bert_c1
If ACL is blocking, we will get an error message right, but in this case, we are not getting any error.
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05-25-2025 08:47 AM - edited 05-25-2025 01:29 PM
Look for Business rule defined for the table, that runs Before and for Query. Data Policies, UI Policies, ...