Where can I see the list of all Inbound API HTTP requests?

Suggy
Giga Sage

Just like how we have this table for outbound, I was looking for inbound but couldn't 

find at all. 

Surprised to see its missing OOTB or if its there somewhere? I have a requirement to track it.

 

delete outbound .png

 

 

 

 

 

3 REPLIES 3

Chaitanya ILCR
Kilo Patron

Hi @Suggy ,

there is no dedicated table for inbound api requests

syslog_transaction is where you can find the calls but not in very detail(you won't find request body and headers etc) 

 

I usually use created and created by to find the inbound api requests

 

 

ChaitanyaILCR_0-1748188593883.png

 

I think you will find two dashboards OOB 

ChaitanyaILCR_1-1748188873872.png

ChaitanyaILCR_2-1748188911062.png

 

just tracks which api is called how many time etc.,

 

 

 

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

 

Suggy
Giga Sage

Hi @Chaitanya ILCR Yes at the moment we are referring transaction table only. Was wondering why ServiceNow has not provided/focussed one for inbound...

PS - Those dashboards are not giving any vital information.

Hi @Suggy ,

May be the the amount of data that the table has to store and space it's might take(as the request body and headers and in case of attachments that data too) could have a concern

but 

Agreed, it would be good have a at table rotation enabled Inbound API request log table and to store at max 1 week's data and delete the older data(just like syslog table) and provided a property to control the request body logging this way at least request headers and response status given etc., can be stored

 

 

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya